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Support

Write to us. Somebody reads it.

hello@tryzula.com — we answer within two working days. Tell us your iPhone model and iOS version if something is broken.

Nothing appears around me.

Zula needs location access to sort places by your bearing. Open Settings › Zula Vibe › Location and choose While Using the App. If coverage has not reached your city yet, the list will be empty even with access granted — tell us where you are and we will put it in the queue.

The list does not turn when I do.

That is the compass. Hold the phone flat and move it in a figure of eight to recalibrate, and keep it away from magnets and metal desks.

Do I need an account?

No. Everything works signed out. Signing in adds one thing: the same saved list on your next phone.

Does it work offline?

Yes. Anywhere you have already looked opens instantly, in flight mode, off the phone. Photographs of places are the only part that needs a connection.

How do I delete everything?

You › Settings › Delete account removes your synced rows and any uploaded photographs. Deleting the app clears what is on the device. If you would rather we did it, write to us.

A place is wrong, or missing.

Send us the name and what is wrong with it. Every entry has an author, so corrections go to a person rather than a form.

Which iPhones does it run on?

Any iPhone on iOS 18 or later. Download it from the App Store.